Is your Caterpillar service facility OK?

Ours, in Batavia, is a Milton Cat shop,

and probably the most arrogant group of people I have ever dealt with.

The mechanics all seem to be pretty nice. Everyone else is affected by some

personality disorder.

They have a fantastic facility that is virtually empty on any given weekday.

I believe that the company actually chases away more business than they get!

It's a really good reason not to buy Cat, if you live or work near here.

I'm told that the Syracuse shop is a little better, but the attitude problem starts

right at the top in Milton Cat's corporate structure.

PVS

Is your Caterpillar service facility OK?

Ours, in Batavia, is a Milton Cat shop,

and probably the most arrogant group of people I have ever dealt with.

The mechanics all seem to be pretty nice. Everyone else is affected by some

personality disorder.

They have a fantastic facility that is virtually empty on any given weekday.

I believe that the company actually chases away more business than they get!

It's a really good reason not to buy Cat, if you live or work near here.

I'm told that the Syracuse shop is a little better, but the attitude problem starts

right at the top in Milton Cat's corporate structure.

PVS

the guys are all nice, but i'm not to happy about going back again after less than a week. I once left the truck there on A Thursday to get something fixed, maybe the same problem, and when I picked it up Sunday and left for Fremont, Ohio I didn't get half a mile before the light was on again. You can still run it, but it derates itself and cuts your power way back.

Batavia sounds like Truck Enterprises in Roanoke, the KW dealership. Everybody in the service department, from the service manager on down is an a-hole. Or at least they used to be, I haven't been there for years. They have a place in Lynchburg now too, and everyone there is nice.