You read my comment wrong. I've fired employees cause they couldn't stay off their cell phones on my time. I wasn't paying people to screw off on the internet so I let the office girl go and she had little ones at home. When she didn't straighten up after counseling, (mine) I put her on the bricks with no remorse. Same thing with quality issues. In an autobody shop atmosphere I looked at every single car that was nearing completion because if it came back for warranty repairs, it was free to the end user. After a second time, expensive on the shop, as the employee whom performed the work initially was no longer employed after the re-repair. This is the same with vendors. Don't want to be favorable with me, (end user) then there are other vendors. This is why I don't, and never will use PPG products again. The backing of their warranty is no better than the paper it's written on. My views may sound extreme and they are. One thing I learned early on is that employees don't care in this day and age about fostering, or supporting the business no matter the amount of compensation provided. If you are making money, they want more figuring you owe them. Most have not idea of the cost to an employer of their "true cost" of giving them a job. I only had a couple of guys that would even shut the lights off in the spray booth after finishing painting for the day. Those eight 400 watt halide bulbs like their juice too! To walk into the shop and discover the lights have been on for 6 hours and not a single car has been in there would make me livid! Work ethics need beat into these kids nowadays. They sure aren't learning it in school. Rob