Is Mack Making It Difficult To Own Older Trucks?

[Double L]

I've read on here on several occasions that parts are on back order, discontinued or suspended. Is Mack/Volvo making it hard to own anything with an ASET, E7, E6, E9, and etc.? If so I don't understand why in the hell they would do such a stupid thing....Oh wait I forgot they can't make money on used equipment.

[B61TENDT711]

i think its more of a Valva issue, as the Local Mack dealer by me stock's B-Model parts they also restore 3-5 Vintage truck's every year, prolly why they keep the old truck parts in stock or ready to order

They Like seeing the Vintage iron as they claim it helps them sell truck's

according to the salesman it's easier to sell a new or used Mack truck when he can point out 2 or 3 Vintage truck's and say look how long they last, that Mack is 50 years old and that Mack is 30 years old n both run n drive perfectly, so why not buy this New rig here . . .

I guess it's working they change over there whole lot 2 or 3 times a year !

Of course my personal saying goes " Old Mack's never die they just lose weight increasing payload"

Mike

[RowdyRebel]

Of course my personal saying goes " Old Mack's never die they just lose weight increasing payload"

Mike

Unfortunately, it works opposite for the DRIVERS...who WILL die, usually after gaining weight and decreasing payload.

[Double L]

BulldogMack sent me this on Truckers Forum and I wanted to post it here but I think it may deserve it's own thread.

From BulldogMack

Larry,

Regarding availability of your legacy Mack parts, I don't have any specifics, but since the MP is in production Volvo/Mack Powertrain in Hagerstown is no longer producing the E series engines, all the legacy stuff has been moved to Middletown (ReMack) as far as I know. The ReMack plant is much smaller and lower capacity, and my suspicion is since nobody seems to be buying new trucks, they are spending more $$ on buying parts to keep their old ones running which I'm guessing is resulting in your lack of supply. Again that's just an educated guess, I don't work directly with the Reman plant or powertrain, technically those are separate companies. Though back when I was a student/intern I did work out of the ReMack plant for 3 months, though since then it has been transferred from being a Mack Manufacturing plant to a Volvo Parts plant and they have taken on Mack and Volvo parts instead of being exclusively Mack like they were when I worked there.

Regarding the move to Greensboro, I am one of the few and proud that will be moving down and trying to keep some life in the Bulldog. Much of the time that is a losing fight. I don't have anything against Volvo per se but it is difficult to maintain Mack standards for strength and durability when the trucks are being designed by the same people that design Volvo trucks. Mack and Volvo are not really marketed to the same applications so there are many cases where a common design is not the best one. Rest assured at least SOME of us Mack folks are going to be going to Greensboro so the Bulldog won't be completely dead. I have been hearing a few good things coming from upper management, and many of you probably know that all Mack product is now produced at the Mack plant in Macungie PA so there is hope.

Regarding that Vision and the Renault stamp. The Vision was just being replaced by the Pinnacle around the time I started here and I believe that part of the reason was the Vision didn't have a great reputation. Mack was essentially owned by Renault from 1990 until Volvo bought them, so there was a lot of overlap then as well. Renault owned a significant percentage of Mack since around 1975.

[Mackpro]

I've read on here on several occasions that parts are on back order, discontinued or suspended. Is Mack/Volvo making it hard to own anything with an ASET, E7, E6, E9, and etc.? If so I don't understand why in the hell they would do such a stupid thing....Oh wait I forgot they can't make money on used equipment.

Even the MP engine parts can be hard to get. A new recall just came out today on all early MP8 turbos. Found 5 of my customers needed the new turbo. Went to order parts and a big"0" on the turbos. Why issue a recall on turbos when you dont have any?

[Double L]

Even the MP engine parts can be hard to get. A new recall just came out today on all early MP8 turbos. Found 5 of my customers needed the new turbo. Went to order parts and a big"0" on the turbos. Why issue a recall on turbos when you dont have any?

I didn't know that geeze is it that bad? I wonder who came up with that concept of not having parts available.

[B61TENDT711]

RECALL/Lacking parts:

Quality Customer service, they would rather notify the customer then have break downs later making the rig look bad would be my "GUESS" . . .

Rowdy:

The saying goes "you'll wear out 3 drivers before you wear out a good Mack"

Now i know why didn't the rough ride also take its toll on a few drivers kidneys ?

Mike

[B61TENDT711]

I didn't know that geeze is it that bad? I wonder who came up with that concept of not having parts available.

How often do you see a broken Mack ?

I rarely do, now figuring the MP's are brand new not exactly the first you'd think to be broke

Mike

[Double L]

How often do you see a broken Mack ?

I rarely do, now figuring the MP's are brand new not exactly the first you'd think to be broke

Mike

Very rarely Mike unless the Mack is spec'd with other vendor's stuff such as Eaton, Spicer, Meritor then the chances of breaking down increases. Like I tell people if your gonna get a Mack go ALL Mack don't skimp out on the transmission and rear ends.

[Mackguy]

Larry,

Something I forgot to mention in my earlier post. With the pathetic new-truck sales numbers of the past year, our upper management has recently expressed a commitment to "soft products" which includes, among other things, legacy parts sales. The thought is that as new-truck sales decline, legacy parts sales increase, so if we can be more efficient at providing the legacy parts it will help offset poor new-truck sales in a weak market.

That is to say, again I can't make any promises, but hopefully this problem is being addressed.

[Double L]

Larry,

Something I forgot to mention in my earlier post. With the pathetic new-truck sales numbers of the past year, our upper management has recently expressed a commitment to "soft products" which includes, among other things, legacy parts sales. The thought is that as new-truck sales decline, legacy parts sales increase, so if we can be more efficient at providing the legacy parts it will help offset poor new-truck sales in a weak market.

That is to say, again I can't make any promises, but hopefully this problem is being addressed.

That makes a lot of sense! New truck sales was going to be low even if we were not in a recession because people don't want to buy a new emission truck and then get burned because of the bugs haven't been worked out of it yet. Whenever new technology comes out I like to wait a year after it comes out for them to improve it and get all the bugs worked out it. Sure if they are a big fleet they can afford a couple test units but the small businesses can't afford that kind of investment especially if they are going to lose money on it in the first year. In my opinion a used truck is just as better as a new truck.

[B61TENDT711]

There's millions of the 1970's Mack's out there running around still, So when you build a truck that don't die, i would keep as much of the vintage parts around as you can sure sell new truck's use the durability of the old trucks to sell the new truck's like the local Mack dealer here dose

They claim to have seen a noticeable improvement on new truck sales using the Vintage trucks for examples of reliability n durability . . .

Mike

[Double L]

There's millions of the 1970's Mack's out there running around still, So when you build a truck that don't die, i would keep as much of the vintage parts around as you can sure sell new truck's use the durability of the old trucks to sell the new truck's like the local Mack dealer here dose

They claim to have seen a noticeable improvement on new truck sales using the Vintage trucks for examples of reliability n durability . . .

Mike

That is a good sales gimmick there!

[Mackpro]

Try an order a EUP for a 2002 CCRS etech or 2004 AI ETECH 1,500+ on backorder and no shipment till after newyears. We are robbing our junkyard engines to keep our customers going.

[Double L]

Try an order a EUP for a 2002 CCRS etech or 2004 AI ETECH 1,500+ on backorder and no shipment till after newyears. We are robbing our junkyard engines to keep our customers going.

Why is there such a backorder for? Shouldn't they have already had a bunch of parts stocked for the ETECH's and E7's already?

[Mackpro]

Why is there such a backorder for? Shouldn't they have already had a bunch of parts stocked for the ETECH's and E7's already?

Mack says it's Bosch's fault, but that dosent matter to the customer as his truck is setting here with 2 bad EUP's.

[Double L]

Mack says it's Bosch's fault, but that dosent matter to the customer as his truck is setting here with 2 bad EUP's.

EUP is that the injectors or Electronic Unit Pump? I forgot Mack used Bosch injectors, am I correct on that?

[Mackpro]

EUP is that the injectors or Electronic Unit Pump? I forgot Mack used Bosch injectors, am I correct on that?

Its the electronic unit pump. All ETECH style engines have 6 of them . They all look exactly the same but there are 3 different part#s due to the ETECH 98-2001, CCRS 2002-2003/AI 2003-2007 and the AC 2004-2007. You can actually mix them all up and put them in different engines and they will run but not good(low power). We went to our independant pump shop and they could rebuild our EUP's but cant get parts from Bosch.

[Double L]

Its the electronic unit pump. All ETECH style engines have 6 of them . They all look exactly the same but there are 3 different part#s due to the ETECH 98-2001, CCRS 2002-2003/AI 2003-2007 and the AC 2004-2007. You can actually mix them all up and put them in different engines and they will run but not good(low power). We went to our independant pump shop and they could rebuild our EUP's but cant get parts from Bosch.

Is the electronic E7's ETECH engines? What is the differecen between the CCRS, AI, and AC? I thought they just had the ASET from 03-07.

[Mackpro]

Is the electronic E7's ETECH engines? What is the differecen between the CCRS, AI, and AC? I thought they just had the ASET from 03-07.

[/qu All CCRS, AC and AI are a form of the orignal ETECH engine 1998 and up. Around 2002 the CCRS etech started, looks just like the ETECH but has no fuel return line off the heads, different cam and EUP's and straight key way on the cam gear also most 460 hp had a simple wastgated turbo. The AC in 2004 was in the CH/CHN and CX/CXN had EGR cooler and big giant VGT turbo and new style water pump and alot of other changes as well. The AI started in 2003 I think and was kinda like the AC but with out EGR cooler and had a simple turbo and was in CT, CV, LE, MR trucks only. There is alot more differences that I have listed but I would be typing all night to inclide them all.

[Double L]

Oh ok I thought the AC and AI were both highway engines.

[Mackpro]

The AC supposed to be the highway engine and the AI the vocational engine. But due to the 2004 AC problems we had (till the "N" model large Volvo frames came out(CHN/CXN)) alot of guys ordered light weight CV's with AI's and air ride and put 5th wheels on them for gas hauling and local runs. This got around having to use the AC engine.

[Double L]

I appreciate it MackPro!

[B61TENDT711]

That is a good sales gimmick there!

I'd love to be in that conversation. . .

"you this truck here it lasted decades using 60 year old technology, just imagine how long this New state of the art truck will last . . ."

Apparently it work's but i sure would to be a fly on the wall to hear how it goes down ya know ?

Hear what the dealer says ? and how the customer responds ?

Mike

[Mack 3P]

I've read on here on several occasions that parts are on back order, discontinued or suspended. Is Mack/Volvo making it hard to own anything with an ASET, E7, E6, E9, and etc.? If so I don't understand why in the hell they would do such a stupid thing....Oh wait I forgot they can't make money on used equipment.

I general getting parts is difficult at this time. I know the plants are short parts for production. A few weeks back we were short on fuel tanks, hoods, and wheels to name a few parts. It is taking longer to get parts from suppliers for production and service.