Underdog Posted November 7, 2010 Share Posted November 7, 2010 I don't know if anyone missed me or noticed I have been absent for the past month or so... We have been fighting with the phone company to have our internet service restored. It all started at the end of Sept. with a windstorm and a downed wire out on the pole. The first battle is to convince a CUSTOMER SERVICE rep that the DSL is indeed broken. Then try to plead your case to be moved up to priority status. Next is to get a SERVICE technician to actually show up at the designated appt. time to diagnose the problem. Finally after a month we are back up and running, but I notice Polly is not quite the same after the entire ordeal... Underdog couldn't help with this one.Gregg Quote Link to comment https://www.bigmacktrucks.com/topic/16417-fightin-with-the-phone-company/ Share on other sites More sharing options...
Rob Posted November 7, 2010 Share Posted November 7, 2010 I don't know if anyone missed me or noticed I have been absent for the past month or so... We have been fighting with the phone company to have our internet service restored. It all started at the end of Sept. with a windstorm and a downed wire out on the pole. The first battle is to convince a CUSTOMER SERVICE rep that the DSL is indeed broken. Then try to plead your case to be moved up to priority status. Next is to get a SERVICE technician to actually show up at the designated appt. time to diagnose the problem. Finally after a month we are back up and running, but I notice Polly is not quite the same after the entire ordeal... Underdog couldn't help with this one.GreggYes, I had noticed your abscence but had no inclination as to why. I too despise the monopoly the phone companies, (like the oil companies) have become. I have argued successfully with the telephone company for credit in the form of a free month of service for the lost service/inconvienience suffered.Glad to see you back.Rob Quote Plodding along with no job nor practical application for my existence, but still trying to fix what's broke. Link to comment https://www.bigmacktrucks.com/topic/16417-fightin-with-the-phone-company/#findComment-66497 Share on other sites More sharing options...
Underdog Posted November 7, 2010 Author Share Posted November 7, 2010 I still maintain my fightin' stance through all of it. I told Polly not to pay the bill for October... See how fast CUSTOMER SERVICE responds when they don't receive payment!Gregg Quote Link to comment https://www.bigmacktrucks.com/topic/16417-fightin-with-the-phone-company/#findComment-66505 Share on other sites More sharing options...
other dog Posted November 8, 2010 Share Posted November 8, 2010 I too had noticed,but just assumed you were shunning everyone,like Paul Van Scott.You should never assume anything they say. Quote Producer of poorly photo-chopped pictures since 1999. Link to comment https://www.bigmacktrucks.com/topic/16417-fightin-with-the-phone-company/#findComment-66507 Share on other sites More sharing options...
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