BMT Forum Bot Posted October 28, 2011 Share Posted October 28, 2011 Quality and reliability are the most important aspect of overall customer satisfaction, and Hino and Cummins scored first and second, respectively, in J.D. Power and Associates' 2011 U.S. Medium-Duty Truck Engine and Transmission Customer Satisfaction Study released this week.View the full article Quote Link to comment https://www.bigmacktrucks.com/topic/21314-customers-value-engine-reliability-rank-hino-cummins-high-in-jd-power-survey/ Share on other sites More sharing options...
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