Mack Doctor Jr. Posted November 22, 2011 Share Posted November 22, 2011 I hate Glatz Truck Sales in Decatur. I tried to see what a truck is worth to purchase, and all he wanted to do is sell me a new POS. I dont want new junk that has to go to the dealer to get worked on!He tried to feed me some CSA crap about old trucks are a dying breed and the gov. wants them off the road for safety purposes. Im not buying it! Then he turned around and wants to look at it to see its worth. I know what that was, he was gonna buy it out from under me to resell for twice the money....What is this world coming to? Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/ Share on other sites More sharing options...
Mike Posted November 22, 2011 Share Posted November 22, 2011 This looks like another question for DR. ROB, since he's from that region. You can pm him that question also.mike Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91666 Share on other sites More sharing options...
Lmackattack Posted November 22, 2011 Share Posted November 22, 2011 I buy parts from Northern IL mack in grayslake IL. never bought a truck from them but they have some guys that work the parts counter that know alot about the older R models. A vin is always needed to start but they can search back for superseded nimbers etc... have pulled thru many times on V8 parts and RS700L parts.Trent Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91673 Share on other sites More sharing options...
Rob Posted November 22, 2011 Share Posted November 22, 2011 I use RDO Truck Center in Fargo, ND for parts most times. I've been set up with them for over 25 years and have always felt like they treat me right. Used to deal exclusively with the St. Louis Mack dealer, (when corporate owned, locally managed) but no more with the new mentality.Rob Quote Plodding along with no job nor practical application for my existence, but still trying to fix what's broke. Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91686 Share on other sites More sharing options...
Olivetroad Posted November 23, 2011 Share Posted November 23, 2011 David in N.C. recommended Tulsa Mack to me a year ago and they are great to deal with. I even have been ordering stuff for other make trucks because they are patient trying to help with older stuff and are good about figuring out what will work - very good about returns and shipping stuff quickly. Some friends of mine have traded trucks with them just over the phone and were very pleased even being so far away. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91689 Share on other sites More sharing options...
Superdog Posted November 23, 2011 Share Posted November 23, 2011 Only dealer in Illinois I've ever dealt with was Quincy Mack.Even though they didn't have the part in stock I needed (Newy airbag)they went out of their way to try to find me one.Never bought anything from them though,so don't know what their salesmen are like. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91692 Share on other sites More sharing options...
LSI Posted November 24, 2011 Share Posted November 24, 2011 Glatz? Isn't that now owned by Sharkey?(Quincy Mack).They have a branch in Morton Il.Across from Pepsi.Pete is salesman.Phone#309-264-8006.I'm looking at new Mack now. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91777 Share on other sites More sharing options...
LSI Posted November 24, 2011 Share Posted November 24, 2011 Forgot one. Patton Ring,E.Peoria,309-694-6282.He has worked on Macks for over 25 years.409 truck haven rd(rt 116 Cat Trail exit access 8) Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-91778 Share on other sites More sharing options...
CodeJ Posted December 14, 2011 Share Posted December 14, 2011 Have you ever tried F & C Truck Sales and Service in St Louis? That's who we use and they treat us pretty good. Their number is 1-800-873-6225. 1-800-USE-MACK. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-94057 Share on other sites More sharing options...
Olivetroad Posted December 15, 2011 Share Posted December 15, 2011 I forgot about F & C in St. Louis, I also have had good luck with them. I have bought four or five trucks from them and they were straight up to deal with. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-94125 Share on other sites More sharing options...
convoyduel Posted January 6, 2012 Share Posted January 6, 2012 I'm at F&C all of the time. They really are great to deal with. Parts guys all groan when I come in and they automatically pull out the R model crash books. They're family owned now and do really good with old to new. Call Nick in parts. Charlie and Brad in parts are great as well. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-96897 Share on other sites More sharing options...
Rob Posted January 6, 2012 Share Posted January 6, 2012 I'm at F&C all of the time. They really are great to deal with. Parts guys all groan when I come in and they automatically pull out the R model crash books. They're family owned now and do really good with old to new. Call Nick in parts. Charlie and Brad in parts are great as well.Where are they located now? Still downtown? Still have the "E" model stake bed out front? Ask if they still have the B model books,Thanks,Rob Quote Plodding along with no job nor practical application for my existence, but still trying to fix what's broke. Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-96899 Share on other sites More sharing options...
convoyduel Posted January 7, 2012 Share Posted January 7, 2012 They are still in the original building from the early 1900's when the factory owned it. The EE is safe and sound inside the shop. B Model books may be gone. They still have the R, F and WS crash books. Quote Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-96955 Share on other sites More sharing options...
Rob Posted January 7, 2012 Share Posted January 7, 2012 They are still in the original building from the early 1900's when the factory owned it. The EE is safe and sound inside the shop. B Model books may be gone. They still have the R, F and WS crash books.Any of the "old" crew still there? My grandpa bought several new trucks there through the early 70's. I have a photo of my grandma sitting on the fender of one of his new "EH", or "EQ" series trucks in the shop when it was new. She is holding a bulldog that belonged to one of the guys there at the time.Rob Quote Plodding along with no job nor practical application for my existence, but still trying to fix what's broke. Link to comment https://www.bigmacktrucks.com/topic/21754-is-there-a-good-mack-dealer-in-illinois/#findComment-96962 Share on other sites More sharing options...
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