Theo Posted September 18, 2016 Share Posted September 18, 2016 (edited) Does anybody knows how many year Mack truck transmissions are covered with factory warranty? I purchased a 2012 Mack used dump truck and It has T318 LR transmission and has 307,000miles The dealership think it has a transmission problem and I am very worried about how much it is going to cost me. The document I found online states that type of transmission is covered for 60 months and 500000miles. Do you know if my truck described above is still covered by the component manufacture warranty? Edited September 18, 2016 by Theo Quote Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/ Share on other sites More sharing options...
theakerstwo Posted September 19, 2016 Share Posted September 19, 2016 The dealer you were at should know that info. 1 Quote glenn akers Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/#findComment-346152 Share on other sites More sharing options...
kscarbel2 Posted September 19, 2016 Share Posted September 19, 2016 When you called Volvo Group's Mack brand toll-free (U.S. and Canada) at +1 (866) 298-6586, what did they tell you ? 1 Quote Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/#findComment-346159 Share on other sites More sharing options...
kscarbel2 Posted September 19, 2016 Share Posted September 19, 2016 Unlike the former Allentown, Pennsylvania-based Mack Trucks, Volvo Group's U.S. Mack brand unit does not publish its warranties (or model spec sheets). Why ? http://www.macktrucks.com/search/?t=warranty&r=us On the other hand, Mack Trucks Australia, does list its warranties for all to see. Now, how hard was that? https://www.macktrucks.com.au/parts-and-services/warranties/ 2 Quote Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/#findComment-346162 Share on other sites More sharing options...
kscarbel2 Posted September 19, 2016 Share Posted September 19, 2016 Now, regarding Volvo's U.S. market Mack brand warranties, you CAN obtain them...........from the State of Ohio. Of course, any ordinarily prudent person would wonder why one can readily obtain a copy of the Mack brand warranties from a U.S. state, but not from the Mack brand itself. http://www.dot.state.oh.us/Divisions/ContractAdmin/Contracts/PurchDocs/023-16/RRTruc01/042016 MACK Standard Truck Warranty Certificate.pdf http://www.dot.state.oh.us/Divisions/ContractAdmin/Contracts/PurchDocs/023-16/RRTruc01/042016 and newer Standard Engine Mack.pdf 1 Quote Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/#findComment-346163 Share on other sites More sharing options...
Mackpro Posted September 19, 2016 Share Posted September 19, 2016 5 year/750,000 miles for a T300 series trans in a road tractor. However if your truck is classed as a severe duty or off road the warranty could be shorter. Also if the syncro pack is damaged, we have to look at the wear on the gears to see if improper range shifting (down shifting) caused the failure. In that case no warranty. 1 Quote Link to comment https://www.bigmacktrucks.com/topic/46908-how-many-years-mack-trucks-transmissions-are-covered-with-factory-warranty/#findComment-346212 Share on other sites More sharing options...
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