Navistar opens truck reconditioning center outside Chicago

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Commercial Carrier Journal  /  December 8, 2016

Navistar recently christened its Used Truck Reconditioning Center in Melrose Park, Ill., where the company also plans to relocate its nearby International Used Truck Sales Center in the new year.

The Reconditioning Center examines International’s certified used truck reconditioning process to ensure a consistent product is available to all International Dealers and Navistar’s own 15 Used Truck Sales Centers.

With the closure and sale of the Indianapolis Center, Navistar co-located the Melrose Park prototype and testing facility near Chicago.

“One of the greatest advantages of a centralized Reconditioning Center is the ability to work hand-in-hand with the on-site product engineering and prototype team in order to fully understand product durability and use this knowledge to provide the highest level of service to our customers.” says Jeff Heichel, vice president, Used Truck Operations, Navistar.

Navistar says the Reconditioning Center in Melrose Park is fully scalable and includes a wash bay, detailing and paint booth, welding room and a parts storage area.

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Navistar opens new reconditioning center in Melrose Park, Ill.

Truck News  /  December 9, 2016

Marking a new chapter for its Diamond Renewal certified brand of used International trucks, Navistar held the grand opening of the company’s Used Truck Reconditioning Center in Melrose Park, Ill.

The facility replaces the now closed Indianapolis Center and will act as Navistar’s new home for its 180-plus point inspection and servicing center, which examines the Diamond Renewal reconditioning process to ensure a consistent product is available to all International dealers and the company’s own 15 used truck sales centers.

“One of the greatest advantages of a centralized Reconditioning Center is the ability to work hand-in-hand with the on-site product engineering and prototype team in order to fully understand product durability and use this knowledge to provide the highest level of service to our customers.” said Jeff Heichel, vice-president of used truck operations for Navistar.

The Melrose Park location is fully scalable to meet demands and includes a wash bay, detailing and paint booth, welding room and a parts storage area.

“We worked with the Local UAW to structure a competitive agreement which facilitated the work coming to Melrose,” said Kevin Turner, director of reconditioning operations for used truck organization with Navistar. “I’m very proud of our team for completing the move in record time and in line with Navistar’s lean principles.”

The company plans to relocate its nearby International Used Truck Sales Center to the Melrose Park facility in the New Year.

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Navistar Locates Used Truck Reconditioning Center at Prototype and Testing Facility

Transport Topics  /  December 12, 2016

Navistar has reopened its Used Truck Reconditioning Center and co-located it at its prototype and testing facility in Melrose Park, Illinois.

The move follows the closure and sale of its Indianapolis center.

“One of the greatest advantages of a centralized reconditioning center is the ability to work hand-in-hand with the on-site product engineering and prototype team in order to fully understand product durability and use this knowledge to provide the highest level of service to our customers,” said Jeff Heichel, vice president, used truck operations.

The center supports used truck activities by examining the Diamond Renewed reconditioning process to ensure a consistent product is available to all International dealers and Navistar’s own 15 Used Truck Sales Centers.

Additional benefits of the center include the ability to handle large transactions in a timely fashion, ensure quality improvements and meet internal cost targets.

It includes a wash bay, detailing and paint booth, welding room and a parts storage area.

“We worked with the Local UAW to structure a competitive agreement which facilitated the work coming to Melrose,” said Kevin Turner, director of reconditioning operations.
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International Trucks opens flagship Used Truck Center

Fleet Owner  /  May 17, 2017

International Truck announced the grand opening of the new flagship Used Truck Center in Melrose Park, IL.

While the current Used Truck Center is also located in Melrose Park, the four block move will bring it in the same building as Navistar’s Melrose Park Plant; occupying previously unused space on the land. In addition, it will finish off a consolidation effort which brings engine testing, the Used Truck Reconditioning Center, certified technicians and used truck sales all in a single location.

“The Used Truck Center move provides an opportunity to create our most comprehensive used truck facility yet,” said Jeff Heichel, vice president, Used Truck Operations. “On one side of the building, we will be selling our used trucks; and on the other, we have certified technicians working on reconditioning them. It creates a great environment that promotes sales and customer service.”

According to the company, the new truck center is a 5,500 sq. ft. building – an improvement from the 2,500 sq. ft. location it is replacing – and sits on a 150,000 sq. ft. lot, with the potential to expand to 206,000 sq. ft. The new facility comes with accommodations for both customers and International’s sales team.