sgosine577 Posted March 4, 2018 Share Posted March 4, 2018 I purchased a 2016 Mack Truck in August 2016. and at that time purchased the extended warranty (see attached Picture) for $5000.00. However I cannot get information from my Mack Dealer as to what it covers and how long it extended the standard warranty. Can anyone help. Please refer to the attached sales order for appropriate information. Quote Link to comment https://www.bigmacktrucks.com/topic/52688-extended-warranty/ Share on other sites More sharing options...
kscarbel2 Posted March 4, 2018 Share Posted March 4, 2018 You purchased an extended warranty for $5,000, but received no paperwork (certificate) on it? Nextran is a good outfit. Owner Jon Pritchett is good people. At any rate, if Nextran can't resolve your concern, I suggest you contact Mack brand customersatisfaction at +1 (866) 298-6586 for further assistance. Quote Link to comment https://www.bigmacktrucks.com/topic/52688-extended-warranty/#findComment-393366 Share on other sites More sharing options...
41chevy Posted March 4, 2018 Share Posted March 4, 2018 If you got MACK Engine plan 2 here is the info. http://www.putzmeisteramerica.com/data/content_management/docs/MY2016MackEngineExtendedWarrantyincluded.pdf You should have gotten paper work for the coverage with your Dealer Pack . Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment https://www.bigmacktrucks.com/topic/52688-extended-warranty/#findComment-393369 Share on other sites More sharing options...
Dirtymilkman Posted March 4, 2018 Share Posted March 4, 2018 When I bought my last new one I got a custom binder that was made for my truck. It had all the coverages and restrictions listed in it. Maybe it's just a thing my dealer does? I got the extended exhaust after treatment, the harness and wiring and engine warranty for 5 years and it was around $7500. Probably saved me $25,000 in the last three months. Quote Link to comment https://www.bigmacktrucks.com/topic/52688-extended-warranty/#findComment-393388 Share on other sites More sharing options...
Popular Post Mackpro Posted March 6, 2018 Popular Post Share Posted March 6, 2018 If you still havent gotten the info you need. Message me with your VIN and I can pull it up and e-mail it to you . Im the warranty admn at our dealership. 3 Quote Link to comment https://www.bigmacktrucks.com/topic/52688-extended-warranty/#findComment-393530 Share on other sites More sharing options...
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