Truck Shop Posted May 26, 2018 Share Posted May 26, 2018 All most two months ago now, I ordered a 30,000 lb Warn XL-LP winch through Summit. I paid for it. The part was coming from the manufacture drop shipped with a date of 5-21 then it was changed to 5-22. So when I saw there was no e-mail that it had been shipped I called Summit. Summit called Warn while I was on hold, they came back and told me Warn was shipping it on 5-23. I'm only 250 miles from Warn manufacturing in the Portland, Or area-nothing showed up today. I called Summit they called Warn again and were told they were waiting on a main drive shaft for that winch which they would receive on 6-1. They lied plus they didn't even parts on hand to build it to begin with. Which also means if it breaks they have no parts to repair it. That is Bogus business practice at best. Summit was going to have Warn call me right away-never happened. Someone should have called to let me know of the situation-Summit or Warn Summit is refunding my credit card company then they will send me a check for 5,000. But if Summit had any balls from the top floor they would halt business with Warn. Warn lied to Summit and Warn lied to me on a product I had paid for in full. Now I start over after two months. Truck Shop 2 Quote One ping only Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/ Share on other sites More sharing options...
HeavyGunner Posted May 26, 2018 Share Posted May 26, 2018 That really sucks. I always thought Warn was a top notch company. They should’ve been up front with you. What’s the 30,000lb winch going on? Quote The problems we face today exist because the people who work for a living are outnumbered by the people who vote for a living.The government can only "give" someone what they first take from another. Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399444 Share on other sites More sharing options...
41chevy Posted May 26, 2018 Share Posted May 26, 2018 1 hour ago, HeavyGunner said: That really sucks. I always thought Warn was a top notch company. They should’ve been up front with you. What’s the 30,000lb winch going on? Warn Industries was sold in 2000 to Endeavor Capital & Northwest Equity in lieu of going Chapter 11. In 2003, the Dover Corporation bought Warn Industries for $325 million Dover is four divisions Energy, Engineered Elevator Systems, Fluids, and Refrigeration & Food Equipment. Warn is Dover's financial loss division, not meant to run in the black. 2 Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399449 Share on other sites More sharing options...
Truck Shop Posted May 26, 2018 Author Share Posted May 26, 2018 Thank you 41, I was thinking there had to be a major problem somewhere. A company doesn't go from A- rated to crap overnight. It takes years of bad management. Truck Shop Quote One ping only Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399450 Share on other sites More sharing options...
Popular Post 41chevy Posted May 26, 2018 Popular Post Share Posted May 26, 2018 This is a Dayton 30,000 plus on my M920 150 ft of 3/4 cable. Two stage planetary gear box. Entire package ran me $9000 at my door . It replaced the Garwood it came with only because of Daytons bigger spool. http://Hosted on Fotkihttp://Hosted on Fotki 3 Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399451 Share on other sites More sharing options...
HeavyGunner Posted May 26, 2018 Share Posted May 26, 2018 19 minutes ago, 41chevy said: Warn Industries was sold in 2000 to Endeavor Capital & Northwest Equity in lieu of going Chapter 11. In 2003, the Dover Corporation bought Warn Industries for $325 million Dover is four divisions Energy, Engineered Elevator Systems, Fluids, and Refrigeration & Food Equipment. Warn is Dover's financial loss division, not meant to run in the black. That really is sad that they're run like that now. I was really surprised to hear truckshop's experience with warn. Petersens 4WOR magazine just did an in depth article about warn at the plant in Oregon. I was floored that they still make and carry parts for their old winches and they rebuilt a 8274 (pretty sure that was the model) in the article. I was thinking hey they might be worth the price if they are as well built and can be rebuilt as the article showed. Quote The problems we face today exist because the people who work for a living are outnumbered by the people who vote for a living.The government can only "give" someone what they first take from another. Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399453 Share on other sites More sharing options...
41chevy Posted May 26, 2018 Share Posted May 26, 2018 17 minutes ago, HeavyGunner said: That really is sad that they're run like that now. I was really surprised to hear truckshop's experience with warn. Petersens 4WOR magazine just did an in depth article about warn at the plant in Oregon. I was floored that they still make and carry parts for their old winches and they rebuilt a 8274 (pretty sure that was the model) in the article. I was thinking hey they might be worth the price if they are as well built and can be rebuilt as the article showed. They are well build but the company is jut run badly. Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399458 Share on other sites More sharing options...
Freightrain Posted May 27, 2018 Share Posted May 27, 2018 I have a 4000# Superwinch in my race trailer. Carefree for 21 yrs now. Quote Larry 1959 B61 Liv'n Large...................... Charter member of the "MACK PACK" Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399501 Share on other sites More sharing options...
h67st Posted May 27, 2018 Share Posted May 27, 2018 On 5/25/2018 at 11:23 PM, 41chevy said: This is a Dayton 30,000 plus on my M920 150 ft of 3/4 cable. Two stage planetary gear box. Entire package ran me $9000 at my door . It replaced the Garwood it came with only because of Daytons bigger spool. What are you going to pull with that winch? Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399545 Share on other sites More sharing options...
BillyT Posted May 27, 2018 Share Posted May 27, 2018 Summit is not the company they used to be either! My late son in law bought a summit branded four barrel manifold for a small block Chevy.Made in China stamped on the bottom! I've been told all Summit branded parts are made in China! Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399547 Share on other sites More sharing options...
Ezrider Posted May 27, 2018 Share Posted May 27, 2018 i had a simular thing happen on a e-bay purchase recently. purchased a msd streetfire ignition system. after a few weeks still no tracking number sent. then i get a call saying it was back ordered from the manufacture and they would send me a tracking number as soon as it ships. ok whatever not in a big hurry i was super busy by that time anyway. a couple weeks later i finally see a tracking number for it pop up in my e-mail great. never actually looked at it but just saw they had sent it. Then a couple weeks later i asked the other half if a box had shown up for me yet, she said no, so i check the tracking number apparently they sent it adult signature required. attempted to deliver 3 times without leaving a notice and then was holding the package at the hub with 2 days left before they returned to sender. had to send her over to ups on her lunch break to go pick it up. i was very tempted to just let them send it back at that point and then try to get my money back. Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399552 Share on other sites More sharing options...
mowerman Posted May 27, 2018 Share Posted May 27, 2018 well thanks for the heads up.....im sure nobody here will be using them...bob Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399562 Share on other sites More sharing options...
hatcity Posted May 27, 2018 Share Posted May 27, 2018 3 hours ago, h67st said: What are you going to pull with that winch? prolly anything he wants 2 Quote Success is only a stones throw away.................................................................for a Palestinian Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399564 Share on other sites More sharing options...
41chevy Posted May 28, 2018 Share Posted May 28, 2018 21 hours ago, h67st said: What are you going to pull with that winch? Doing break water, sea wall construction we occasionally need to pull a barge and crane up on shore to position it. Originally used my DM with an 80,000 lb Garwood winch from a M88 tank recovery unit but the 30,000 with a snatch block works just a well and it 500 lbs lighter. Paul 2 Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399596 Share on other sites More sharing options...
Freightrain Posted May 28, 2018 Share Posted May 28, 2018 I just bought a DeWalt grinder off eBay. Sold by Summit racing. It was wayyy cheaper then any place. Yes it took near a month to get it but saved like $50 over anyone else and free shipping. Quote Larry 1959 B61 Liv'n Large...................... Charter member of the "MACK PACK" Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399600 Share on other sites More sharing options...
h67st Posted May 28, 2018 Share Posted May 28, 2018 I bought my chainfall from Jeg's as well as some other tools and parts. They have good prices and good service. Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-399608 Share on other sites More sharing options...
mrsmackpaul Posted June 10, 2018 Share Posted June 10, 2018 So what brand did you end up with ? and does it free spool to get the cable out ? The winch on Mrs Mack is Gearmatic and it has no ability to free spool and makes hard work for pulling cable out for general winching Paul 1 Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400304 Share on other sites More sharing options...
Truck Shop Posted June 10, 2018 Author Share Posted June 10, 2018 It's a Pro Winch and that square aluminum cylinder is a air clutch for free spooling. IIRC that Gearmatic is owned by PacCar so is Braden. When it's 10* below zero a free spool winch is a must. Truck Shop 1 Quote One ping only Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400316 Share on other sites More sharing options...
mrsmackpaul Posted June 10, 2018 Share Posted June 10, 2018 Thanks for that Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400319 Share on other sites More sharing options...
MHfred Posted June 10, 2018 Share Posted June 10, 2018 Not truck related but Amazon just screwed me on a drum set. Amazon was the seller. After 10 days when it was supposed to ship, at 6:15 A.M. tracking says it will arrive by 8 P.M. I notify my son (for this son). Later that day I get an email from Amazon that my order has been cancelled by them because my drums are not available. I am NOT a happy camper with them and removed my personal information from their site and will NOT order from them again. I did not have Prime. Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400330 Share on other sites More sharing options...
h67st Posted June 11, 2018 Share Posted June 11, 2018 Truck Shop, is that winch on your W900 tow truck? Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400369 Share on other sites More sharing options...
Truck Shop Posted June 11, 2018 Author Share Posted June 11, 2018 55 minutes ago, h67st said: Truck Shop, is that winch on your W900 tow truck? Yes it is Quote One ping only Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400378 Share on other sites More sharing options...
RowdyRebel Posted June 16, 2018 Share Posted June 16, 2018 (edited) On 5/28/2018 at 10:40 AM, h67st said: I bought my chainfall from Jeg's as well as some other tools and parts. They have good prices and good service. I'll 2nd Jeg's...bought a lot through them, and always easy to deal with. Edited June 16, 2018 by RowdyRebel Quote When approaching a 4-way stop, the vehicle with the biggest tires has the right of way! Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400647 Share on other sites More sharing options...
glitchwrks Posted June 16, 2018 Share Posted June 16, 2018 Sad to hear that about both Warn and Summit. Another positive experience with Jegs, I've bought parts from them for several years. Everything has always shipped promptly, I've had them overnight parts for emergencies too. Quote Link to comment https://www.bigmacktrucks.com/topic/53417-selling-products-that-dont-exist/#findComment-400650 Share on other sites More sharing options...
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