Mack Technician Posted July 27, 2020 Share Posted July 27, 2020 Wix Brand 7723 (NAPA) filter out of the box...….. 1 1 Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/ Share on other sites More sharing options...
HeavyGunner Posted July 27, 2020 Share Posted July 27, 2020 Wow now even their filters are junk. I quit buying anything electronic from NAPA years ago due to the parts either hadn’t worked right from the box or failed within a few months. At the time I talked to a guy who owned a logging company and he told me he quit doing business with NAPA for the same reason. Icing on the cake for me was the local NAPA store tried to get me to sign some phony document that looked like he made at home releasing his store from having to replace anymore Napa gold lifetime warranty products. I told him to pound sand and he refused to honor the warranty. He gets last laugh because the next closest Napa to me is about 45 miles away one way. So now I order parts from eBay and Amazon. Quote The problems we face today exist because the people who work for a living are outnumbered by the people who vote for a living.The government can only "give" someone what they first take from another. Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456872 Share on other sites More sharing options...
Ditchdiggerjcf Posted July 27, 2020 Share Posted July 27, 2020 4 minutes ago, HeavyGunner said: Wow now even their filters are junk. I quit buying anything electronic from NAPA years ago due to the parts either hadn’t worked right from the box or failed within a few months. At the time I talked to a guy who owned a logging company and he told me he quit doing business with NAPA for the same reason. Icing on the cake for me was the local NAPA store tried to get me to sign some phony document that looked like he made at home releasing his store from having to replace anymore Napa gold lifetime warranty products. I told him to pound sand and he refused to honor the warranty. He gets last laugh because the next closest Napa to me is about 45 miles away one way. So now I order parts from eBay and Amazon. I doubt napa corporate would be happy with his solution to your problems. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456876 Share on other sites More sharing options...
Popular Post HeavyGunner Posted July 27, 2020 Popular Post Share Posted July 27, 2020 (edited) 15 hours ago, Ditchdiggerjcf said: I doubt napa corporate would be happy with his solution to your problems. I’m sure you’re right but I don’t have time to fight and argue with every clown I come across if you know what I mean. eBay, Amazon Made the choice easy. Not only is the local store run poorly they really gouge you unless you have a business with an account with them. For example, I had a diesel fuel filter gel up. At the time Napa had one so I bought it for $48.00. Happened to be going to a neighboring town 70 miles away and decided since it had been extremely cold with more to come I should pick up a spare filter just in case. Same filter from the same franchise cost me $16.00 instead of the $48.00 I paid locally. Getting gouged like that makes the choice to circumvent businesses like that and online shop easy. While I do support many other small businesses in my community and I don’t expect them to beat or even match the big box stores but I trust they won’t gouge me either. Edited July 28, 2020 by HeavyGunner Damn autocorrect 6 Quote The problems we face today exist because the people who work for a living are outnumbered by the people who vote for a living.The government can only "give" someone what they first take from another. Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456878 Share on other sites More sharing options...
Maxidyne Posted July 27, 2020 Share Posted July 27, 2020 I've had similar experience with NAPA- Used to be great service with lotsa American made parts at reasonable prices. Living out here in the country 20 miles from the NAPA store it was nice to go online, order the part, and pick it up next day. Then the great NAPA store franchisee left town, leaving me with a couple other NAPA franchisees who couldn't or wouldn't do online orders. Finally got another franchisee to open up in the same town 20 miles away, but they group all their online inventory with their other store 50 miles away so you don't know which store has what in stock. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456891 Share on other sites More sharing options...
Truck Shop Posted July 27, 2020 Share Posted July 27, 2020 (edited) NAPA-National A$$hole Protection Association. Edited July 27, 2020 by Truck Shop 1 Quote One ping only Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456892 Share on other sites More sharing options...
70mackMB Posted July 27, 2020 Share Posted July 27, 2020 25 minutes ago, Truck Shop said: NAPA-National A$$hole Protection Association. NAPA -- Not All Parts Available .....Hippy 1 1 Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456894 Share on other sites More sharing options...
davehummell Posted July 28, 2020 Share Posted July 28, 2020 30 years ago I would help out a friend of mine he had a small car repair shop and if he took something in that stumped him I would get a call. He used napa parts almost exclusively the stuff was very good back then but the old story today the part quality has dropped to the point I shop anywhere but napa. 1 Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456898 Share on other sites More sharing options...
Ditchdiggerjcf Posted July 28, 2020 Share Posted July 28, 2020 Yep. In their effort to compete with autozone, NAPA has all but run itself into the ground. It is a very sad deal. Thank god we have crow-burlingame. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456920 Share on other sites More sharing options...
Freightrain Posted July 28, 2020 Share Posted July 28, 2020 (edited) Looks like someones oil filter adapter fitting is stuck in it? I didn't think the box was tall enough to have that in their too? Did someone else get their hands on it before you? The very first thing I do when buying a filter(from any store) is open the box and inspect the threads and make sure it had an o-ring seal. I've never been burnt, but have heard horror stories. I'm pretty much exclusive to Motorcraft filters. Edited July 28, 2020 by Freightrain Quote Larry 1959 B61 Liv'n Large...................... Charter member of the "MACK PACK" Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456930 Share on other sites More sharing options...
Mack Technician Posted July 28, 2020 Author Share Posted July 28, 2020 (edited) I'm fine with any of them. They all sell sufficient junk and it's all from the same pot of distributors. Look on Rock Auto and you'll have access to all the venders NAPA, O'Reilly, Carquest, etc, use. The only thing that makes me smile is Mann+ Hummel acquiring Wix. Now I can get German made Liehberr filters, at 1/4 of the price of OEM, from NAPA. I've only been stung a few times on parts from NAPA, but I keep using them personally by buying cash under the Corporate account. Saves 10-15% across the board, can't complain.....it's cooperative, the more you buy under one account the lower the markup for all users. Last zinger was a rebuilt alternator that lasted 6 hours 3 years ago and now this filter. Edited July 28, 2020 by Mack Technician Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456931 Share on other sites More sharing options...
Mack Technician Posted July 28, 2020 Author Share Posted July 28, 2020 (edited) 13 minutes ago, Freightrain said: Looks like someones oil filter adapter fitting is stuck in it? I didn't think the box was tall enough to have that in their too? Did someone else get their hands on it before you? That's part of each filter, it adapts it to a John Deere transmission filter housing on an 824K. Sad thing is someone manually installed the nipple with it's ribbon attached. It's Affinia Wix "Made in USA" right on filter. In the big picture I could have gotten this same filter from any vendor who sells Wix, happens to be NAPA this round. The transmission is around $35-$40K and four days for two guy to swap. You have to pull the whole damn cab off the front loader. Glad my guy caught it. Edited July 28, 2020 by Mack Technician Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456932 Share on other sites More sharing options...
fjh Posted July 28, 2020 Share Posted July 28, 2020 50 minutes ago, Mack Technician said: I'm fine with any of them. They all sell sufficient junk and it's all from the same pot of distributors. Look on Rock Auto and you'll have access to all the venders NAPA, O'Reilly, Carquest, etc, use. The only thing that makes me smile is Mann+ Hummel acquiring Wix. Now I can get German made Liehberr filters, at 1/4 of the price of OEM, from NAPA. I've only been stung a few times on parts from NAPA, but I keep using them personally by buying cash under the Corporate account. Saves 10-15% across the board, can't complain.....it's cooperative, the more you buy under one account the lower the markup for all users. Last zinger was a rebuilt alternator that lasted 6 hours 3 years ago and now this filter. We use donaldson as a second line and sell them for those who don't want to spend the bucks on genuine Mack I have seen them come with threads not there ,However seen it happen once on the Mack filters too! Shit happens! Automation! Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456939 Share on other sites More sharing options...
mowerman Posted July 28, 2020 Share Posted July 28, 2020 They used to be good for hard to find antique parts ,, knowledgeable counter help, and mostly sold American products... I’m sure all that is gone...I usually use autozone but all I ever need are cleaning supplies .... bob Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456945 Share on other sites More sharing options...
mowerman Posted July 28, 2020 Share Posted July 28, 2020 We have 3 late model everyday drivers I have them all worked on local reputable garage..... too many other things to do around here mowers , Mack and honeydoos But I have noticed we hardly have any independent auto parts stores anymore with the big machine shop last one was gone here in Reno around 20 years ago Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-456946 Share on other sites More sharing options...
Mack Technician Posted August 1, 2020 Author Share Posted August 1, 2020 On 7/28/2020 at 7:52 AM, fjh said: We use donaldson as a second line and sell them for those who don't want to spend the bucks on genuine Mack I have seen them come with threads not there ,However seen it happen once on the Mack filters too! Shit happens! Automation! Is OE Mack staying competitive? They use to give them away? I only buy OE for the Volvo’s oil&fuel. $21 for an OE oil filter is nearly as cheap (+/- $2) as NAPA WIX. 1 Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-457388 Share on other sites More sharing options...
Ditchdiggerjcf Posted August 2, 2020 Share Posted August 2, 2020 Yep, the OE stuff is not that bad expensive. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-457404 Share on other sites More sharing options...
fjh Posted August 2, 2020 Share Posted August 2, 2020 16 hours ago, Mack Technician said: Is OE Mack staying competitive? They use to give them away? I only buy OE for the Volvo’s oil&fuel. $21 for an OE oil filter is nearly as cheap (+/- $2) as NAPA WIX. HA HA! Depends on how you look at competitive! Volvo as you know knows how to Gouge! And seem hell bent on ruining the Mack lineup! Not supporting the dealers of the mack line so our pricing is crappy on most stuff! If we deal with donaldson as with everyone else the more we buy the better the deal! Being small and being a Mack only dealer with only 3 stores the playing field is NOT Level.However We hold a decent market share in our area Truck sales wise Probably 70 percent! We still do not receive the Pricing on parts that I think We should , this maybe an internal issue however I'm not in the loop on the parts buying !Volvo people seem to be able to sell the Same part For the Same engine or Like Part for cheaper ! I have customers Bitch to me all the time about the parts pricing ! Can't control it! I am of the mind the Volvo/ Mack people should be out there working on the dealers behalf at getting THE BEST pricing on Parts for ALL the dealers !Mack Or Volvo! so they can give the customer the best bang for the buck! Seems to be some Favoritism going on ????????????? 1 Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-457430 Share on other sites More sharing options...
Mack Technician Posted August 17, 2020 Author Share Posted August 17, 2020 I finally gave the machining curl filter pictured to our runner to exchange. He took it to NAPA. The parts guy asked “why didn’t you just pull the curl out and use it”. 🤦♂️— Really kid? Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-458775 Share on other sites More sharing options...
tenfive0 Posted August 17, 2020 Share Posted August 17, 2020 WHAT? I just bought NAPA fuel filters for my truck. I'll be giving them a closer look before installing them. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-458780 Share on other sites More sharing options...
Mack Technician Posted August 17, 2020 Author Share Posted August 17, 2020 1 hour ago, tenfive0 said: WHAT? I just bought NAPA fuel filters for my truck. I'll be giving them a closer look before installing them. Maybe don’t be as cautious about NAPA, but definitely WIX filters. You can get WIX everywhere. Quote Link to comment https://www.bigmacktrucks.com/topic/63479-napa-know-how/#findComment-458785 Share on other sites More sharing options...
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