Popular Post tjc transport Posted July 24, 2023 Popular Post Share Posted July 24, 2023 i have been complaining ot Kenworth for the past year my 2022 T880 with X15 cummins engine and rough duty 4500 allison trans has electrical issues. they keep on saying they cant find anything wrong with it. even after i took the service manager out for a ride and slammed his head into the windshield when the stability control came on for no reason, defueled the truck, and locked up the brakes. today at 11ami was in traffic on the NJ turnpike. 9 miles of under 15 MPH. on a side note, we ordered the truck with 4.56 gears. it was delivered with 4.10 gears. so the trans never gets into 6th gear, because it is speed limited at 64 mph, and you have to be doing at least 63 to get into 6th. managed to get it off the turnpike before i lost all gears. trans diagnostics said trans fluid too hot to determine problems. called the dealer and told them the truck broke down, electrical issues with trans, send a tow truck. they sent a service van with two mechanics who proceeded to go over the truck, give me a pretrip report, and one jumped in it to drive it back to dealership. at 1 pm i saw the truck on the side of the turnpike with smoke coming out from under it. on the way back north i saw a tow truck hooking it. about an hour ago, the dealer called saying we smoked the trans, the fluid is burnt black. not under warranty. this truck has 12,235 miles on it when they took it. i told the service manager to look at the pre trip his guys did. in bold letters it says trans fluid level ok and bright pink. "oh" i informed him i will accept nothing less than a NEW trans, and a NEW wiring harness to address the issues i have been having with the truck since it was new with 107 miles on it. and if not, Paccar corporate will be getting a registered letter with all the issues i have had and their refusal to address the issues. i dont get mad..............i get even. 5 1 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/ Share on other sites More sharing options...
High Binder Posted July 24, 2023 Share Posted July 24, 2023 You should have called corporate customer service to begin with. My sister was having problems with her car. It had been to the dealership about three times without fixing it. I called corporate and commenced to use profanity. The fellow told me to calm down that he knew what was wrong with the car and ask me when I could have it at the dealership. I dropped it off at the dealership at 8 am, picked it up at 10 am. Never had another problem with the car. 1 Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535563 Share on other sites More sharing options...
tjc transport Posted July 24, 2023 Author Share Posted July 24, 2023 they are well aware of the issues and already gave us $15,000 off on the new 2023 truck purchase for not getting what we ordered with the 2022 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535564 Share on other sites More sharing options...
Geoff Weeks Posted July 25, 2023 Share Posted July 25, 2023 Wow, that's bad, but I never owned a truck newer than 1992, but have worked on plenty newer than that. All I saw was why I stuck with what I had. I can certainly understand wanting a auto where you operate. What was the answer to the ratio fiasco? I wouldn't have though it would have been hard for the dealer to correct? Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535572 Share on other sites More sharing options...
tjc transport Posted July 25, 2023 Author Share Posted July 25, 2023 the fix for the ratio deal was the truck is already sold for more than we paid for it when the new truck comes in. they also gave us a $15,000 credit on the new truck for items ordered and paid for but not delivered. we ordered 12/24.5 rubber, got 11/24.5. ordered leather interior got cloth. ordered pto and pusher axle in dash and got no pto and pusher axle mounted behind the cab on frame. ordered back up camera, was not installed. ordered exterior grab handles, none installed. ordered 120 gallon polished fuel tank, came with 80 gallon matt finish tank. ordered stainless trim, came with chrome trim that was already tarnished/rust stained. my problem is i pull trailers. 4.10 is a road runner gear. i hit hills and sometimes drop down under 30 mph with a 565 hp engine. with the old truck and 4.56 gears, at 80,000 lbs i would hit the same hill at 30 on bottom and could top it at 55. Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535583 Share on other sites More sharing options...
Geoff Weeks Posted July 28, 2023 Share Posted July 28, 2023 Oh, yeah I know, a small change in ratio makes a huge difference. I went from 3.90's single speed to 4.11 two speeds and gain nearly 1 MPG! Truck was geared too fast for the speeds I ran (65). I know in some jurisdiction it is illegal to have axle controls accessible to the driver, I went through that. My solution was frame controls that also could have the axle dumped and or raise in the cab. When inspected it was frame, in use it was done from the cab. Made for some complicated air plumbing, but got me through Calif and Alberta without getting sidelined. Never ordered a new truck, so I was always retro fitting, I do know if I did order, I wouldn't accept anything less than the order, but my situation is likely different than yours was. I had a couple of "extra" trucks in the yard, so I could wait until the one I was up grading was done and continue to work with another in the mean time. The two speeds came about because believe it or not, I could buy 2 spd cores for less money than singles! "Nobody runs 2 speeds any more". Yeah they were old cores, and I already had the rear-rear in a single axle parts truck. I just needed the front. That one was supposed to have been "rebuilt" and the ratio I wanted, but once I got it, found it was not what they thought, still cheap enough to throw a new ring and pinion on. They had it sitting in the warehouse for so long, they jumped at the chance to unload it. IIRC it was $1100 no core. Bearings and powerdivider were all new. Once I got them installed, I found how much I loved having all the ratios available with that set-up. It wasn't the ideal match to the trans (Eaton 15 O/D) but with careful matching would have been even better than it was. Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535821 Share on other sites More sharing options...
tjc transport Posted July 28, 2023 Author Share Posted July 28, 2023 dealer just called. when they dropped the pan the trans guts fell out of it. it is being towed to allison for a new trans install on monday. they said it is so bad they probably will not be able to figure out what caused the failure. 1 1 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535847 Share on other sites More sharing options...
fjh Posted July 28, 2023 Share Posted July 28, 2023 Interested to see how this plays out! We one had a truck sit at our shop waiting for drive shafts for a month while someone had to make a decision the the wrong drive shafts got installed at the factory on a tri drive! Took out the rear bearing on the middle diff! Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535853 Share on other sites More sharing options...
tjc transport Posted July 29, 2023 Author Share Posted July 29, 2023 well, they are replacing it under warranty. but it will most likely be AT least a month before i see it back. last year the old truck has a leaking cooler line. that took 4 weeks to get a new line in . Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535856 Share on other sites More sharing options...
mowerman Posted July 30, 2023 Share Posted July 30, 2023 660 there junk ? I’m stuck back on one. I lost my Peterbilt and the next bid oooooooooohhhhhh goodie … hope it all works out TJ. Best of luck. Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535954 Share on other sites More sharing options...
tjc transport Posted July 30, 2023 Author Share Posted July 30, 2023 this is a rough service T880 Bob. the 2016 had 120k miles when sold and the 19 had 75k miles. no issues on either one. this truck is not what we ordered, but i had to take it because the old truck was already sold. my friend has 12 with over 300k miles on them no issues. and his drivers run them hard and put them away wet. my trucks are taken care of. i really think it was a fluke in the trans. 1 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535963 Share on other sites More sharing options...
fjh Posted July 30, 2023 Share Posted July 30, 2023 1 hour ago, tjc transport said: this is a rough service T880 Bob. the 2016 had 120k miles when sold and the 19 had 75k miles. no issues on either one. this truck is not what we ordered, but i had to take it because the old truck was already sold. my friend has 12 with over 300k miles on them no issues. and his drivers run them hard and put them away wet. my trucks are taken care of. i really think it was a fluke in the trans. Maybe a Friday/ payday Trans! Shit happens unfortunately! The important thing is that the warranty will cover it ! The unfortunate thing is that warranty doesn't pay for down time! 2 Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535968 Share on other sites More sharing options...
Geoff Weeks Posted July 30, 2023 Share Posted July 30, 2023 I think you said somewhere that the truck never hits top gear, Speed limited to 65 and locked out of top until 64. I have to wonder if that isn't the problem and puts too much heat into the trans. Just thinking out loud. If so that is going to be a hard thing to resolve with the current running gear. Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535970 Share on other sites More sharing options...
tjc transport Posted July 30, 2023 Author Share Posted July 30, 2023 correct, due to the 4.10 gears and being speed limited at 64 mph, it does not shift into 6th until 62 mph. if that was the issue, i do not think it would have made it to 12,500 miles. i have had the truck in much worse conditions milling uphill and never had any issues. the tech at the dealership is thinking the something in pump let loose causing a blockage in the cooler lines, which caused it to get very hot when it hung up in two gears and self destructed. 2 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535978 Share on other sites More sharing options...
Geoff Weeks Posted July 30, 2023 Share Posted July 30, 2023 Just a thought. It would be hard to correct if it were the cause, correction, it would expensive to correct. Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535979 Share on other sites More sharing options...
Popular Post tjc transport Posted July 30, 2023 Author Popular Post Share Posted July 30, 2023 yup. either re gear, or sell it to a road runner. we went for option #2. as soon as the new truck is in this one is gone. we will not loose money as there are none to be had with the cummins engine. so the other guy is agreed on sale price we paid for it last year, which is around $15k less than the new one. so with the credit we already have, i will be stepping into a new truck for no money. 2 2 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-535985 Share on other sites More sharing options...
mowerman Posted August 1, 2023 Share Posted August 1, 2023 Well, I guess we can’t beat that. Ha ha. Good luck TJ 1 Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536076 Share on other sites More sharing options...
doubleclutchinweasel Posted August 2, 2023 Share Posted August 2, 2023 On 7/29/2023 at 10:56 PM, mowerman said: 660 there junk ? I’m stuck back on one. I lost my Peterbilt and the next bid oooooooooohhhhhh goodie … hope it all works out TJ. Best of luck. Could you elaborate on that a bit, Bob? What happened? Quote "Eagles may soar, but weasels don't get sucked into jet engines." Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536136 Share on other sites More sharing options...
mowerman Posted August 3, 2023 Share Posted August 3, 2023 Tractor bidding every summer I wound up back in a kenworth and hadda give up my Peterbilt to some lower hand aaaaaaaaaaaaaahhhhh corporate America don’t you just live it Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536164 Share on other sites More sharing options...
mowerman Posted August 3, 2023 Share Posted August 3, 2023 Not sure what you were looking for Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536166 Share on other sites More sharing options...
mowerman Posted August 3, 2023 Share Posted August 3, 2023 Corporate America they just do strange things with no rhyme or reason we used to be able to pick any truck in the yard according to our seniority now they have a Different Way they claim thier trying to even out the miles I’m only going to be there another year. I was hoping to stay on a Peterbilt as i mentioned I don’t know if that’s what you were looking for. Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536174 Share on other sites More sharing options...
doubleclutchinweasel Posted August 3, 2023 Share Posted August 3, 2023 Did not know how they matched the drivers to the trucks. Seems crappy not to let the senior drivers pick first. Quote "Eagles may soar, but weasels don't get sucked into jet engines." Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536177 Share on other sites More sharing options...
mowerman Posted August 4, 2023 Share Posted August 4, 2023 Well, that’s the way it used to be w we could pick anything in the yard according to your seniority All of a sudden they decided to start doing it a little different. I mean there’s really nothing wrong with a kenworth that was a bad choice of words that they were junk. I just prefer the Peterbilt oh fine the seats are not comfortable and the radios sound like a battery powered portable job you had when you were a kid, but they seem to spend more time in the shop than the Peterbilts . A bunch of us were bellyaching about it. All we got was, were trying to even out the mileage which made total sense. we started checking some of the odometer‘s oh well, one more year Bubba… Bob Quote Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536231 Share on other sites More sharing options...
doubleclutchinweasel Posted August 4, 2023 Share Posted August 4, 2023 17 minutes ago, mowerman said: Well, that’s the way it used to be w we could pick anything in the yard according to your seniority All of a sudden they decided to start doing it a little different. I mean there’s really nothing wrong with a kenworth that was a bad choice of words that they were junk. I just prefer the Peterbilt oh fine the seats are not comfortable and the radios sound like a battery powered portable job you had when you were a kid, but they seem to spend more time in the shop than the Peterbilts . A bunch of us were bellyaching about it. All we got was, were trying to even out the mileage which made total sense. we started checking some of the odometer‘s oh well, one more year Bubba… Bob Ah. Sounds like the KWs weren't getting used and the Petes were getting worn our. So...even out the mileage. Yep. 1 Quote "Eagles may soar, but weasels don't get sucked into jet engines." Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536237 Share on other sites More sharing options...
tjc transport Posted August 4, 2023 Author Share Posted August 4, 2023 Bob, that is not the trucks fault. it is the way it was ordered. when you order the cheapest pos you can, you get a cheap pos. we order the best we can. unfortunatly this one truck was not what we ordered, and did not realize it until it was built, paid for and delivered. 1 Quote when you are up to your armpits in alligators, it is hard to remember you only came in to drain the swamp.. Link to comment https://www.bigmacktrucks.com/topic/73090-well-it-finally-happened/#findComment-536238 Share on other sites More sharing options...
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